We take your privacy seriously, and we are committed to protecting your personal information. This policy outlines how we collect, use, and share your information when you use our ticketing services
Information we collect:
Personal information: When you purchase tickets through our platform, we collect your name, email address, and payment information (including credit card and mobile money details).
Event information: We collect information about the events you purchase tickets for, including the event name, date, time, location, and the number of tickets purchased
How we use your information:
To process your ticket purchases and deliver tickets to you. To communicate with you about your ticket purchase, including sending you event reminders and updates.
To improve our services and better understand our customers’ needs. To prevent fraudulent activities on our platform.
How we share your information:
We share your personal information with the event organizers whose events you purchase tickets for
We may also share your information with third-party service providers who help us process payments and deliver tickets to you.
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. We regularly review and update our security practices to ensure the safety of your information.