Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Jambotickets ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
We may collect personal information that you voluntarily provide to us when you:
This information may include your name, email address, phone number, billing address, payment information, and other details you choose to provide.
We automatically collect certain information about your use of our Service, including:
We use the information we collect for various purposes, including:
Process ticket purchases, manage events, and provide customer support
Send event updates, newsletters, and important service notifications
Customize your experience and recommend relevant events
Improve our Service and understand user preferences
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our Service, such as payment processors, email service providers, and analytics services.
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
You have certain rights regarding your personal information, including:
Request access to your personal information and receive a copy in a portable format.
Update or correct inaccurate personal information in your account.
Request deletion of your personal information, subject to certain exceptions.
Unsubscribe from marketing communications and manage your communication preferences.
We use cookies and similar tracking technologies to enhance your experience on our Service. Cookies are small data files stored on your device that help us:
Enable core functionality and security features
Understand how you use our Service
Remember your preferences and settings
You can control cookie settings through your browser preferences, but disabling certain cookies may affect the functionality of our Service.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Service and updating the "Last updated" date. Your continued use of our Service after such changes constitutes acceptance of the updated policy.